Shipping
We process orders within 1-3 business days. Once shipped, you'll receive a tracking number by email so you can follow your order every step of the way.
Delivery Times
Delivery times vary depending on your location. You'll see an estimated delivery window at checkout before you complete your order.
Returns & Exchanges
Not the right fit? We get it. If you're not satisfied with your Catbuk order, reach out to us within 14 days of delivery and we'll help sort out a return or exchange.
How to Start a Return
- Contact us with your order number
- Items must be unworn, unwashed, and in original condition
- Once approved, we'll provide return instructions
Questions about your order? Contact us and we'll get back to you as soon as possible.